Privacy Policy

Privacy Policy – GDPR and California Compliant

 

[Current as of January 2024]

Introduction

The Law Office of Roberto M. Suárez, PL ("Firm" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website: www.robsuarez.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing the personally identifiable information that we receive.


This policy applies to information we collect:


  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • From any of the Websites described above.


It does not apply to information collected by:


  • Us offline or through any other means, including on any other website operated by Firm or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website.


Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any  information  on  the  Website.  We do not knowingly collect personal information


 

from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@robsuarez.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.


Residents of California

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights as regards CCPA, please see the following CCPA Privacy Notice for California Residents.

CCPA Privacy Notice for California Residents

Under the CCPA, California Residents have the Right to Know what personal information has been collected, Right to Delete personal information, Right to Opt-out of the sale of personal information, and Right to Non-Discrimination for exercising your rights under the CCPA.

Notice at Collection

California Residents have the right to receive notice of the type of personal information to be collected and what will be done with the information once collected. Please see below notice of the categories of personal information collected about you. You will find the details in the following Sections of this policy document:

Information We Collect About You and How We Collect It; and How We Use Your Information

Residents of the European Economic Area, the United Kingdom, and Switzerland

 

This Privacy Policy ("Policy") describes how The Law Office of Roberto M. Suárez, PL and its subsidiaries and affiliates in the United States ("US") ("Firm," "we," or "us") collect, use, and disclose certain personally identifiable information that we receive in the US from the European Economic Area ("EEA"), the United Kingdom ("UK"), and Switzerland ("Personal Data").


 

The Law Office of Roberto M. Suárez, PL recognizes that the EEA, the UK, and Switzerland have established strict protections regarding the handling of Personal Data, including requirements to provide adequate protection for Personal Data transferred outside of the EEA, the UK, and Switzerland.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:


  • By which you may be personally identified, such as first and last name, postal address, e-mail address, telephone number, as well as billing information, such as credit card number and billing address, and any other identifier by which you may be contacted online or offline ("personal information"); and/or
  • About your internet connection, the equipment you use to access our Website, and usage details, which may include anonymous website activity.


We collect this information:


  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners.


Information You Provide to Us

The information we collect on or through our Website may include:


  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service/newsletter, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses) if you contact us.
  • Your search queries on the Website.
  • Any other type of information you may provide.


Information We Collect Through Automatic Data Collection Technologies


 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:


  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.


The information we collect automatically is statistical data. It may include personal information, or we may associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:


  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.


The technologies we use for this automatic data collection may include:


  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit  the  Firm,  for  example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).


We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources, or you provide to us.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:


  • To present our Website and its contents to you.
  • To provide you with information or services that you request from us.
  • To potentially provide legal services to you.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account.
  • To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
  • To notify you about changes to our Website or any services we offer or provide though it.
  • To understand how to better serve you to provide you with an exceptional client experience.
  • In any other way we may describe when you provide the information.


 

  • For any other purpose with your consent.


We may also use your information to contact you about our own services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data or adjust your user preferences in your account profile as applicable. For more information, see Choices About How We Use and Disclose Your Information.

The Law Office of Roberto M. Suárez, PL will only process Personal Data in ways that are compatible with the purpose that The Law Office of Roberto M. Suárez, PL collected it for, or for purposes the individual later authorizes. Before we use your Personal Data for a purpose that is materially different than the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt out. The Law Office of Roberto M. Suárez, PL does not sell, rent, or trade personal information. Your privacy is important to us. The Law Office of Roberto M. Suárez, PL maintains reasonable procedures to help ensure that Personal Data is reliable for its intended use, accurate, complete, and current.

We may collect sensitive Personal Data. We process sensitive Personal Data for the following purposes:    to    PROVIDE    LEGAL    REPRESENTATION,   RECEIVE    PAYMENTS,  IDENTIFICATION

PURPOSES. When we collect sensitive Personal Data, we will obtain your opt-in consent where the Privacy Shield requires, including if we disclose your sensitive Personal Data to third parties, or before we use your sensitive Personal Data for a different purpose than we collected it for or than you later authorized.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this privacy policy:


  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of The Law Office of Roberto M. Suárez, PL's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by The Law Office of Roberto M. Suárez, PL about our Website


 

users is among the assets transferred. In such an event, we would request and require your written permission before disclosing personal information.

  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.


Data Transfers to Third Parties

Third-Party Agents or Service Providers. We may transfer Personal Data to our third-party agents or service providers who perform functions on our behalf as described in this Privacy Policy. Where required by the Privacy Shield, we enter into written agreements with those third-party agents and service providers requiring them to provide the same level of protection the Privacy Shield requires and limiting their use of the data to the specified services provided on our behalf. We take reasonable and appropriate steps to ensure that third-party agents and service providers process Personal Data in accordance with our Privacy Shield obligations and to stop and remediate any unauthorized processing. Under certain circumstances, we may remain liable for the acts of our third-party agents or service providers who perform services on our behalf for their handling of Personal Data that we transfer to them.

Third-Party Data Controllers. In some cases, we may transfer Personal Data to unaffiliated third-party data controllers. These third parties do not act as agents or service providers and are not performing functions on our behalf. We may transfer your Personal Data to third-party data controllers for the purposes described in this Privacy Policy. We will only provide your Personal Data to third-party data controllers where you have not opted-out of such disclosures, or in the case of sensitive Personal Data, where you have opted-in if the Privacy Shield requires consent. We enter written contracts with any unaffiliated third-party data controllers requiring them to provide the same level of protection for Personal Data the Privacy Shield requires. We also limit their use of your Personal Data so that it is consistent with any consent you have provided and with the notices you have received.

We may also disclose your personal information:


  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of The Law Office of Roberto M. Suárez, PL, our customers, or others.


 

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:


  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by sending us an email with your request to info@robsuarez.com. For this opt-out to function, you must have your browser set to accept all browser cookies.


California residents may have additional personal  information  rights and choices. Please see.

CCPA Privacy Notice for California Residents above for more information.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and other information will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.


 

Access Rights

You may have the right to access the Personal Data that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the Privacy Shield. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your Personal Data, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity. In some circumstances we may charge a reasonable fee for access to your information.

Questions or Complaints

You can direct any questions or complaints about the use or disclosure of your Personal Data to us at info@robsuarez.com. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your Personal Data within 45 days of receiving your complaint. For any unresolved complaints, we have agreed to cooperate with the dispute resolution body or data protection authority relevant to the issue. If you are unsatisfied with the resolution of your complaint, you may contact the independent dispute resolution body, or data protection authority pertinent to your issue (e.g. the EU data protection authorities, the UK Information Commissioner, or the Swiss Federal Data Protection and Information Commissioner) at their website or contact address for further information and assistance.

Binding Arbitration You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your complaint directly with The Law Office of Roberto M. Suárez, PL and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see US Department of Commerce's Privacy Shield Framework: Annex I (Binding Arbitration).

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, or would like  to request access to your Personal Data, contact us at:

info@robsuarez.com

To register a complaint or concern, please contact us at: info@robsuarez.com.